Privacy policy.

Anna Coffee is an Ethiopian coffee brand based at Bole Medhanealem, Addis Ababa, Ethiopia. We are responsible for the personal information described in this policy.

You can reach us at info@annacoffee.shop or +251 905 11 13 33.

Orders: your name, phone number, email address, delivery address and any notes you add, together with the products and quantities you request.

Wholesale enquiries: your name, company, email, phone, country, business type, the sizes and monthly volume you are interested in, and your message.

Contact messages: your name, email, phone (optional), subject and message.

Newsletter: your email address and the language of the site you signed up on.

We do not ask for or store payment card details on this website.

To confirm, prepare and deliver your order, and to contact you about it.

To reply to wholesale enquiries and messages.

To send the newsletter you asked for. Every newsletter includes a way to unsubscribe, or you can email us and we will remove you.

To keep the site secure, for example to block spam submissions.

We do not use advertising or analytics cookies.

Your cart is kept in your own browser (local storage) so it is still there when you come back. It is not sent to us until you place an order.

If you choose a currency, a small cookie remembers that choice. Staff who sign in to our admin area use a login cookie.

We do not sell your personal information.

We use trusted service providers to run the site: Vercel hosts the website and Supabase stores the database. They process data on our behalf and only as needed to provide their services.

The map on our Contact page is provided by OpenStreetMap; when you open that page your browser loads map images from their servers.

We may share information if the law requires it.

Order records are kept for as long as needed for delivery, customer service and our accounting obligations.

Enquiries and messages are kept while we are in contact with you and for a reasonable time afterwards.

Newsletter addresses are kept until you unsubscribe.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@annacoffee.shop. We will reply within a reasonable time.

If we change this policy we will update the date at the top of this page.

Questions about this page? Email info@annacoffee.shop or call +251 905 11 13 33.